I didn’t have any personal experience with support as I had no need for it, but I do know Sam just hired 25 additional staff with better support being a big goal, so I’ll probably send some dummy emails here in a bit and see what the response is for a post update. Throughout the last two decades I have often spoken of the importance of putting together a Band Agreement when you and your fellow band-mates are serious about doing business together professionally. Below you'll find a link to a template for a Band Agreement that will help you write your own Agreement. In my book 'Music Is Your Business' I explain some basic facts about typical band agreements. I also suggest that you and your fellow musicians should try and write up your own agreement before consulting with an entertainment law attorney. The course is primarily intended for people with some level of expertise in a given field who want to create a system for finding, closing, and retaining consulting clients using that expertise. Just his sales pitch and your insightful review has been a big help pointing me in the right direction. Your very detailed and helpful review just saved me $2,000. In performing consulting services under this Agreement, Consultant may be exposed to and will be required to use certain “Confidential Information” (as hereinafter defined) of the Company. Consultant agrees that Consultant will not and Consultant’s employees, agents, or representatives will not use, directly or indirectly, such Confidential Information for the benefit of any person, entity, or organization other than the Company, or disclose such Confidential Information without the written authorization of the President of the Company, either during or after the term of this Agreement, for as long as such information retains the characteristics of Confidential Information.