If you are running a website or providing services to customers, there is always a chance that your customers may cancel or terminate without notice or explanation. In such cases, if you don't have any documentation, then you may get in trouble or at a loss. Documenting terms and agreements will also ensure your professional image in front of your clients. Some options that you can consider are:
- Engagement Contract: It defines the legal relationship (or engagement) between a professional company (e.g., law, investment banking, consulting, advisory or accountancy firm) and its
- Service Level Agreement:A service-level agreement is a written document that describes the terms of a service offered by one party to another for compensation.
Here are some tips to draft a legal agreement for service providers and clients:
- For service providers:Every time you plan to offer a service to a client, you need to protect your benefits and ensure that you will be paid accordingly. As such, indicate all the information relating to your responsibilities and rights in the relevant contract/agreement.
- For customers:Use a service agreement if you hire a service provider to do a paid project. To build the accurate details of the arrangement, include all compensation, responsibilities, and confidentiality terms, if applicable.
General guidelines for both parties:
- Identify the client and service provider
- Include contact information for both parties.
- Describe the services being provided
- Include a concise and precise description of what the service provider is going to offer during the period of the agreement. The more detailed your description is, the less likely there will be misunderstandings afterward. Likewise, an accurate description of services gives the customer a good idea of what to expect and lets the service provider know what is expected of them.
You can download 34 templates for website and service providers below. You can use them as a reference and create your own according to your needs.